European Virtual Assistant Agency Fri, 28 Apr 2017 13:42:26 +0000 en hourly 1 How to use WordPress plugins effectively Fri, 28 Apr 2017 13:42:26 +0000 Read more »]]> How to use WordPress plugins effectively

Of course, we use WordPress a lot and we like the process of working with it. This platform is so useful, when we work with different websites, it gives a lot of options to fill them correctly. Whatever business you have, it has to be presented with a good website, which reflects all its peculiarities and exclusiveness. How can WordPress help with it? Let’s see.

Additional plugins, that can be added to WordPress, allow us to use more platform’s functions. This way, we can use it to add the differentiation to websites. Due to the information on the WordPress website, there are more than 40K plugins to use. Of course, not all of them helps to make the website awesome and different, some plugins are used just for simple work with a website, but some let us make our pages more unique, which makes our website special, interesting, even more qualitative.

So, you want to create something cool and add some new features to your website. But there is an obstacle – even if you know exactly what do you need to add and what tools can be useful, there would be a lot of options. Then, which plugin to choose? After having our own experience in choosing, using and working with WordPress plugins, our specialists tested a lot of them and determined some that can really help.

1. CoSchedule.

It works like a calendar. If you have a lot of info to post and a lot of work to do with the website, it is a useful plugin to schedule all these in advance (weeks, even month).

2. Instagram Feed.

If you are trying to keep up with the latest social media news and ways of business marketing, you have to use Instagram, of course. Using of this plugin helps to show your Instagram feed on the website and to invite people to follow your business page.

3. Frizzly.

What does this plugin do really well – it helps to communicate other people with your website. Just with hovering over a photo, a menu, options, it allows to share the information from the website on social media, like tweeting, sharing on facebook, etc.

4. Notifications Bar.

You can often see a notifications bar on the top of different websites, where they offer to follow some pages or to subscribe to news or newsletters. Such thing is effective to catch people’s attention and to offer them actions you want them to do on your website.

The basic knowledge of WordPress and coding allows you to install plugins that you need. If someone is not a confident user of it, you can always get the help from our VafromEurope Team.

]]> 0 Our Customers’ Requests (Part 3) Tue, 11 Apr 2017 10:26:44 +0000 Read more »]]> Our Customers’ Requests (Part 3)

Following a series of articles about our everyday tasks, we continue to share with you our experience. This article covers advertising and promoting social networks.

The other our client deals with baking business (cakes, cupcakes), not producing, just posting various content in order to increase followers and promote pages in different social networks (FB,TW, Instagram). So, she reached our company in order to get help with promoting her business.

What were our client’s requests?

  • Promoting pages by increasing followers, likes and comments;
  • Looking for and choosing appropriate videos;
  • Creating eye-catching images with baking quotes;
  • Follow and reply comments;
  • Increase an Excel table of baking sites (links);
  • Like and join other baking groups, pages;

How did we help our client?

  • Firstly, a specialist looked through and analyzed all the pages and posts. In order to have more likes, sharings and comments, it’s necessary to identify your target audience and time for posting.So, the specialist defined the most appropriate time and number of posts for social networks. For each network it’s different.(e.g FB&TW – 3 posts a day, Instagram – 2-3 post per day). There were 3 different posts a day (1image, 1 video, 1 recipe).
  • To attract more people to like and join the community/page, the specialist chose the most common and interesting videos.
  • Then, the specialist created original images, using Canva or Photoshop, adding baking quotes to make them more noticeable.
  • In order to be in touch with followers and the people, who liked your page, it’s needed to comment posts and reply them.
  • Our client had an Excel table of baking website links, and we had to add the new ones in order to have new content for posting.
  • For having activity, comments on your page or community, it’s necessary also like and in other groups, in such a way increasing your followers or clients.

In consequence of our work, our client got more likes and comments in all social networks, all the pages are more visited, posts are shared and liked. It allowed the client to get target audience and receive more effectiveness from the business.

]]> 0 Social Media Marketing: 10 rules for how to succeed Thu, 23 Mar 2017 16:14:39 +0000 Read more »]]> Social Media Marketing

Starting work with social media without any serious experience may be a difficult task. The key point is to understand the basics of social media marketing so that you can use its power for raising your client base drastically. Follow these 10 rules to build a solid foundation of your success: from increasing quality to improving your entry points, which will have a positive impact on your customers, your company and – the last but not the least – your profit.

1. The art of listening

Remember, listening is more important than talking about content and social media marketing. For being able to produce truly valuable content and kindle discussions that add worth rather than confusion to your audience’s lives, the first step you have to be aware of their scope of interest. Browse your target clients’ web content and take part in conversations to learn more about things, important to them.

2. Stay focused

It’s preferably to be a highly specialized expert than a jack-of-all-trades. A purposeful marketing strategy aimed to create a powerful brand is more likely to be successful than an extensive strategy “everything for everybody”.

3. Quality first

People say quality every time trumps quantity. Would you prefer to have 1000 users, who actually read, spread and discuss your product with their audiences or a few thousand connections that vanish after clicking on your link for the first time?

4. Grow your patience

Success, especially in social media and content marketing industry, doesn’t happen overnight. You may try to catch lightning in a bottle, but normally you’d better prepare yourself for the long ride before achieving satisfying results.

5. Look for compounding

You already know, how to attract quality followers, now make them work for you. If you manage to publish interesting, worth content, they will happily share it in their own profiles on Facebook, Twitter, LinkedIn, tell people about you in their own blogs etc.

The more people talk about your content, the more they share and the more entry points are being opened for searching systems like Google to search out by keywords. It may end up in hundreds and thousand ways for more people to find you on the Internet.

Social Media Marketing: 10 rules for how to  succeed

6. Make influence

Spend a good amount of time on looking for online celebrities in your market who already have a wide quality audience and may be interested in your services and products. Connect with such people and try to build relationships between you and them.

If they notice you and find you a reliable, attractive source of helpful information, they are likely to spread a word about your content among their own followers, which could open up new horizons for your business.

7. Value your value

Don’t spend all your time on only promoting your services and products, because people get bored and eventually stop listening. You want to add more value in what you do. Pay more attention to creating engaging content and growing your relationships with influential people. Gradually, they will become a driving force of word-of-mouth promoting of your business.

8. Acknowledge people

Don’t ignore people who reach out to you online. Vast relationships network is one of the most important parts of social media marketing, and you never know who of these people are your key to success.

9. Be accessible

You must be easy to reach by your audience. Online readers are capricious and they won’t hesitate too long to replace you, if you’re absent for a few months or even weeks. Don’t let them forget you, publish new content frequently and actively participate in discussions.

10. The law of reciprocity

People tend to pay one in his own coin, so allocate some time you spend online on sharing other content and getting involved in their conversations. Don’t expect users to promote your products if you don’t show interest in what they do.

]]> 0 Our Customers’ Requests (Part 2) Sat, 04 Mar 2017 16:17:51 +0000 Read more »]]> Our Customers’ Requests (Part 2)

We continue the series of articles about our daily tasks. In this one, we want to share with you one more example of what we deal with.

Our client – a research company that produces analysis of enterprise technology products, services, and markets.They often provide webcasts, do different researches and write articles with updated information. To do great job and conduct business, a company needs to be active in a wide variety of areas – social media, contacting potential customers, promoting different events and new articles. With the process of company’s growth and prosperity, it needs more specialists to help in these tasks.
So, they contacted VAfromEurope and our task is to help a client with all needed issues.

What are the main tasks:

TASK 1. Use WordPress to post articles and infographics on the websites. All client’s websites have to be active and updated. It includes posting articles each day, search new information on related topics and post them as infographics.

TASK 2. Promote articles and websites on social media. Active websites are good, but people have to get acknowledged about them. So, it requires a work with social media to advertise company’s work and new researches.

TASK 3. Create email blasts and newsletters to promote different events and webcasts. As a client often provides different events, there is a need to invite people to join. In this way, it is a process of creating templates and working with mass mailing.

TASK 3. Work with files of leads, who were participants in the events; to search data
about them and create a completed files with all needed information about people.

What has to be done and what skills are required?

1. A specialist of WordPress is needed to cope with tasks as creating website’s blocks and posting different content. It has to be an everyday task in order to have an active website.

2. A person who is an expert of promoting social media has to work with posting a content to client’s pages and to increase the number of followers. It also requires a lot of time to reach the point of success, when the social media page is popular and live (whether it is Twitter, Instagram or Facebook).

3. Constant Contact is used to create different templates for newsletters and eblasts. After the campaign is ready, it can be sent to different lists of people to promote client’s events.

4. A person with skills of data research, data entry, and data analysis is needed to complete the 4th task. Sometimes it’s not so easy to find all people of the list, and a specialist needs to know different tools and ways to get the required info.

As a result, a client has to be satisfied with all areas of his business. With such list of daily tasks, a company is becoming more popular, the researches and articles are posted, the websites are always updated, social media pages are active and interesting, upcoming events are promoted and all needed information is found and provided to a client.

We’ve created special templates to show the example of virtual assistant’s work in this project:

Our Customers’ Requests (Part 2)Our Customers’ Requests (Part 2)

We are very proud to work with clients, who grow with us and we are glad to be useful and involved in their success.

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Few Bits Of Advice On Marketing To Your Existing Clients Sun, 19 Feb 2017 09:54:34 +0000 Read more »]]> Few Bits Of Advice On Marketing To Your Existing Clients


Concentrating on involving new customers can be a disservice, as you will lose out of sight the other important income area.


Taking this into account, here are few bits of advice on marketing to your existing clients.


Make sure you know the birthdays of your clients and don’t forget to send them a nice congratulations letter. This polite gesture will show that you appreciate them and will keep you on their radar.

If you have such opportunity, a little birthday gift, such as discount or some free of charge services will get you the extra points.


After some time, contact your customer and find out if he/she is satisfied with the purchase, does everything work fine, and does he/she have any questions. The client will appreciate your concerns, and you will get the opportunity to remind about yourself, help to solve the issues and maybe sell some of your other products or services while doing it.



Nowadays, the competition among sellers in any field of business is extremely tough. To be sure your customers are staying with you, give them some benefits. Reward them: offer a free consultation or discount for those, who are using your services for a certain period of time.

Such loyalty programs are an effective marketing tool that you can use to entice customers to come back for another purchase.


Treating your clients well is one of the key ways to make them come back to you over and over again. Great customer service leaves a good impression and the buyer is more likely to use your services again. Although it sounds easy, providing a high-quality customer service may turn to a really difficult task for you.

]]> 0 Our Customers’ Requests (Part 1) Mon, 06 Feb 2017 21:25:17 +0000 Read more »]]> Our Customers’ Requests (Part 1)

It is important for every customer to find a personal assistant or agency he can trust and have honest and open relations with.

With the increase of our virtual assistants’ team, our experience now covers a wide variety of industries and areas. Thereby, for each task we can dedicate that person, whose skills are the most appropriate to your needs.

Business owners use virtual assistants for everything – from customer services calls to optimization of social media sites or websites management.

To build a trust in relations with clients is very important for us. Sure, their choices are based on individual advantages and expectations.

There are a lot of tasks to do in our profession. To have a full understanding with clients about VafromEurope services, we start with a presentation of the tasks that can be done.

So, the client’s request: need a virtual assistant to work with administrative-searching tasks for 4 hours per day (20 hours per week) (Part-time package).

Everyday, the tasks are new and unpredictable. There are some common examples:

1. Task: I open a new office in one of the European countries. Need:

  • To find an office with the particular requirements and price;
  • To make appointments with real estate agents, to get a previous agreement

2. Task: I’m looking for a dedicated team of professional to work in the appropriate area. Need:

  • To find and make a list with full contact information of those people;
  • To schedule meetings/interviews.

3. Task: To find lawyers, who are specializing in the appropriate area of law, and who are the best in the required country and area. Need:

  • To create a list with lawyers, contact information and their reviews;
  • To schedule appointments and correspond with them.

4. Task: I want to change the country of residence and give the list of countries in priority. Need:

  • To make a list with the information about: climate, safety, fees for physical persons and entrepreneurs, requirements for visa;
  • To find an apartment to rent;
  • To find the kindergartens for children and to get the information about admissions and if they have free places;
  • To find public and private schools and full information about them (conditions, prices, reviews).

What skills should Virtual Assistant have to perform clients’ tasks?

  • Attention to details, communication skills (written and online communication), the ability to systematize information.

How did we help our client?:

  • Created databases with needed information;
  • Made appointments.

Client’s result: the office is opened, the dedicated team is employed, an apartment is rented.

As you can see, the list of tasks, that virtual assistant should perform, is various. A search of information and its analysis, correspondence with required people to get needed information, phone calls to different countries – all these require a lot of time.

If you are a busy person and you have a team with a few employees, or you are a Start Up, one of the solutions to solve urgent tasks is to cooperate with our team.

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Questions to VA. You Ask – We Answer Wed, 18 Jan 2017 09:31:53 +0000 Read more »]]> You Ask - We Answer

Experience shows, that there is a list of questions that are of great interest to our clients and are asked almost in each our interview by clients from all over the world.

Having taken this into account, we made a list of the very first questions.

What is your time zone? How can we contact you?

Our team is located in Ukraine (GMT+2). Communication usually takes place via Skype and e-mail (official correspondence), there are clients, who communicate with us additionally with the help of mobile applications, such as WhatsApp, Viber or other available means of communication. If it is necessary, we organize joint conferences with the help of other available means at the appropriate time agreed by the parties;

How could we know how much time do you spend on the particular task?

We send weekly reports on the executed work (very often except official weekly reports we also send daily reports as well);

How many hours can virtual assistant work with my tasks?

Everything depends on your own needs and your business needs. Taking them into account, we can choose the best package for your maintenance. Ultimately, you always can start with less hours and gradually increase them.

How can I protect me and my company from leak of data?

We sign NDA about data confidentiality that is included in the contract and besides, our computer systems are provided with appropriate protective means.

Why team of virtual assistances VAfromEurope is better than freelancer?

  • Considerable experience thanks to execution of various tasks;
  • Interchangeability (if necessary). You won’t feel person’s absence and your task will be carried out despite circumstances (VA illness, vacation…)
  • Continuous VA improvement (because of team trainings);
  • Presence of manager, who will have a full understanding of your particular business and your expectations, to ensure the effectiveness and continuity of work, timely reporting and necessary for you communication.

Our clients are:

Start Ups; Staffing agencies; Research establishments; Everyone, who has the necessity in site updating; Managers, who need an assistant to solve all their problems; Training centres, individuals and legal entities from different branches of economy.

Geography: North America (Canada, America), Europe, Asia, Australia.

Language of communication with the customer: – English, but team members can speak other languages (German, Polish, Russian, Ukrainian – native)

What education do members VAfromEurope have?

Linguistic, banking, financial, technical, computer technology, international relations, tourism, management.


We hope, that this questionary helped you to get answers to the very first questions, that clients face.

Hereby, don’t forget that we – VAfromEurope, are always open to give answers to the new questions of our target and existing clients, which can be asked direct on our website.

]]> 0 How to look for your newborn website Fri, 06 Jan 2017 12:07:56 +0000 Read more »]]> How to look for your newborn website

Everything starts with the idea of necessity to create the resource, which will be able to introduce yourself, and will help to promote projects or services, that provide your team.

The second step is a site or a platform development with the help of specialists. Without doubt, our professional developers will help the client to deal with it.

Nowadays, it is an open secret that website creation isn’t a one day work and everything depends on its complication, chosen technologies and so on. Usually, the client is rather prepared to the fact that website creation is a process that requires expense of time, efforts and money.

But any website or platform can’t exist without support.

Did you know that created website – it’s just a beginning of the work? Its promotion is a necessity: any website can’t be considered fully-realized without visitors, despite a modern design. It won’t be able to bring any benefit or profit.

Examples from our own experience approve that the clients don’t think about issue mentioned above, or think afterwards. Thoughts about website promotion or filling it with the necessary info appear at the moment of its operational readiness.

So, below there is a list of questions, and a lucky website or platform owner should necessarily answer them and take into account:

  • Who will publish posts, news and articles to the related topic?
  • Who will choose or create images, videos or audio?
  • Who will write articles?
  • Who will check texts for uniqueness?
  • Who will promote website in the social networks and which networks to use?
  • Who will answer inquiries and comments?

If you want to see a link to the section “News” on the home page, it’s necessary to renew this page as well.

Absolutely, a work with content is not easy, it requires time, efforts, knowledge and staff.

If your staff contains a marketing department – you’re able to solve these questions with their help.

If not – our team will always be able to provide support to our client.

Information updating – is the most important feature that the website is “alive”.

That’s why the information always should be actual. Otherwise, the website will look out-of-date, and it will bring more harm than benefit.

If you really want the website to work and perform the assigned tasks, pay the due attention to it. And if necessary, we, VafromEurope, are always ready to help.

]]> 2 What Should Be Done Before Christmas Holidays? Tue, 20 Dec 2016 17:35:09 +0000 Read more »]]> What Should Be Done Before Christmas Holidays?

A period of Christmas and New Year is usually a season when companies have their winter holidays. Business people prepare out of office messages, clean their working space and are ready to enjoy great time with friends and relatives. But to have a good relax on weekend, there is a need of some things to be accomplished before.

1) Vacations and days-off. If it is possible, try to plan the time for an annual leave (especially if you need an extra time out of office in the following year).

2) Check if you do not have any appointments, meetings, scheduled calls on Christmas time.

3) Let your clients know about the period when office will be closed. It’s also better to write them contact information in case of urgent matters.

4) It’s a good idea to create a to-do-list which will help you after a vacation to remind all the tasks.

5) When you are away, an office may be opened, and your colleagues may need some notes, passwords, files and documents to cope with all tasks without you. Make sure you gave them all the information that can be needed.

6) Try to leave your working place clean, so you will return to pleasant atmosphere after holidays. Also, check the security of all important documents and files.

7) You should also prepare out of office messages to notice the period you’ll be away and mention the date when you’ll be back.

8 ) Just relax and enjoy the holiday! You don’t have to feel any inconvenience. It’s okay to leave your business matters for some time and forget about work. Such vacations can make you feel refreshed, more inspired and ready for new challenges and ideas.

So, when everything is prepared and you are ready to celebrate, just say goodbye to your office and colleagues and start to decorate a Christmas tree and have a great time with friends and relatives.

Merry Christmas and Happy New Year!

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SMM Check List Tue, 13 Dec 2016 10:18:48 +0000 Read more »]]> SMM Check List

If you want to promote your business effectively, you should take into account that it requires a lot of attention, time, control and investments.

Virtual assistants are highly-educated to manage your social media accounts, but only you can choose the social media platforms for your promotion strategy.

To ease this process, we prepared some recommendations – a check-list.

This infographic will help each of our clients to understand the effectiveness of the most popular social media platforms and the system of using them.

SMM Check List

Remember, that efficiency of your business depends on your presence in social media space.

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