Our Customers’ Requests (Part 1)

Our Customers’ Requests (Part 1)

Based on a real customer request, this article highlights how VAfromEurope combines administrative expertise with structured customer support to meet diverse business needs

Every customer needs to find a virtual assistant or agency they can trust and build honest, open relationships with. For this reason, trust is the foundation of everything we do.

With the increase of our virtual assistants’ team, our experience now covers a wide variety of industries and areas. As a result, for each task we can dedicate that person, whose skills are the most appropriate to your needs.

In practice, Business owners use virtual assistants for everything – from customer service calls to optimization of social media sites or website management.

Above all, building trust in relations with clients is very important for us. Sure, their choices are based on individual advantages and expectations.

There are a lot of tasks to do in our profession. To have a full understanding with clients about VafromEurope services, we start with a presentation of the tasks that can be done.

For example, one recent customer request: need a virtual assistant to work with administrative-searching tasks for 4 hours per day (20 hours per week) (Part-time package).

Every day, the tasks are new and unpredictable. There are some common examples:

1. Opening a New Office in Europe. Need:

  • To find an office with the particular requirements and price.
  • To make appointments with real estate agents, and to get a previous agreement

2. Hiring a Dedicated Professional Team. Need:

  • To find and make a list with full contact information of those people;
  • To schedule meetings/interviews.

3. Legal Research and Coordination. Need:

  • To create a list with lawyers, contact information, and their reviews;
  • To schedule appointments and correspond with them.

4.  Relocation and Country Research. Need:

  • To make a list with the information about: climate, safety, fees for physical persons and entrepreneurs, and requirements for a visa;
  • To find an apartment to rent;
  • To find the kindergartens for children and to get the information about admissions, and if they have free places.
  • To find public and private schools and full information about them (conditions, prices, reviews).

What skills should a Virtual Assistant have to perform clients’ tasks?

To handle such tasks effectively, a virtual assistant must demonstrate:

  • Attention to detail, communication skills (written and online communication), and the ability to systematize information.

How did we help our client?:

As a result of our support, we:

  • Created databases with the needed information;
  • Made appointments.

As a result, the client achieved clear outcomes: the office is open, the dedicated team is employed, and an apartment is rented.

As you can see, the list of tasks that a virtual assistant should perform is varied. A search for information and its analysis, correspondence with the required people to get the needed information, and phone calls to different countries – all these require a lot of time.

Therefore, if you are a busy person and you have a team with a few employees, or you are a start-up, one of the solutions to solve urgent tasks is to cooperate with our team.

 




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