Terms & Conditions of Use, Privacy Policy & GDPR Compliance

Website Terms and Conditions of Use

European Virtual Assistant Agency (also referred to as “VAfromEurope”, “we”, and “us”) is the owner of this website. The term “you” refers to any user or viewer of this website.

The relationship of the website owner with a website user or viewer in relation to this website is governed by the following Terms and Conditions of Use and Privacy Policy. If you disagree with any terms or conditions of website use or our Privacy Policy, you should not use our website. If you continue to browse or use our website, you are agreeing to comply with and be bound by Terms and Conditions of Use and Privacy Policy stated herein.

Terms of Use

The content of this website provides only general information and is meant for general use only. It is subject to change without notice. Neither we nor any third party guarantee the accuracy, timeliness, performance, completeness or suitability of the information and materials, which can be found on this website. The information and materials provided on the website may contain inaccuracies or errors, for which we expressly exclude liability to the fullest extent permitted by law.

We also exclude our liability for your use of any information or materials on this website, which is entirely at your own risk. It shall be your own responsibility to make sure that the available through the website products, services or information meet your needs and requirements.

The material of this website, including, but not limited to, the design, layout, look, appearance and graphics, is owned by or licensed to us. Reproduction this material is prohibited unless it is in accordance with the Copyright Notice, which forms part of these Terms and Conditions.

All trademarks reproduced in this website are the property either of the operator or of the respective trademark owners.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense.

This website may occasionally include links to other websites. These links are provided to enhance user experience and facilitate a search of further information. By providing links, we neither endorse the website(s) nor assume responsibility for the content of the linked website(s).

Copyright Notice

All content, unless otherwise stated, is copyright © 2015 – 2018 European Virtual Assistant Agency. All rights reserved.

GDPR Compliance Statement

Here are the ways, in which European Virtual Assistant Agency (“VAfromEurope”) treats your personal information, which makes it compliant with the new EU General Data Protection Regulations (GDPR):

  • Consent
    We seek your explicit consent and explain why we are asking for it avoiding complex language or ‘legalese’.
  • Breach Notification
    In the event of a breach, we will notify affected users not later than 72 hours after we have first become aware of the breach.
  • Right to Access
    We provide you with an ability to request confirmation as to whether or not personal data concerning them are being processed, where and for what purpose. Further, we can provide a copy of your personal data, free of charge, in an electronic format is you make the corresponding request.
  • Right to be Forgotten
    We allow you to request the deletion of your personal data we hold. Considering such request, we will compare your (the subjects’) rights to “the public interest in the availability of the data”.
  • Data Portability
    Upon request, we will provide the personal data concerning you in a commonly used and machine-readable format. You have right to further transmit this data to another ‘controller’ of your choice.
  • Privacy by Design
    In order to meet the requirements of the GDPR and protect the rights of data subjects’, we implement appropriate technical and organizational measures, in an effective way.

We follow data minimization requirement holding and processing only the data absolutely necessary for the completion of our duties and limit the access to personal data, providing it only to those who need to act out the processing.

Privacy Policy

Section 1 – What do we do with your information?

When you browse our site, we automatically receive your computer’s internet protocol (IP) address, which also gives us information about your browser and operating system.

Email marketing: After you provide your explicit consent to be notified of our services and other updates, we may send the corresponding messages to the email you have provided.

Section 2 – Consent

How do we receive your consent?

When you provide us with personal information for a specific reason, we ask you to explicitly consent to our collecting and using it for that specific reason only.

When we want to use your personal information for a secondary reason, e.g. marketing, we will seek your expressed consent or will provide you with an opportunity to say no in a clear and easy way.

How can you withdraw your consent?

If, after opting in, you change your mind, you may withdraw your consent at any time by contacting us at dpo@vafromeurope.com. Withdrawal of your consent will mean that you no longer allow us to contact you, collect any information about you, use or disclose your information.

Section 3 – Disclosure

We may disclose your personal information when required by law to do so.

Section 4 – Data Storage

Your data is stored in Company’s data storage and databases. We store your data on a secure server behind a firewall.

Section 5 – Third-party Services & Links

The third-party providers we use will not collect, use or disclose your information above the extent necessary to allow them to perform the services they provide to us.

We are not responsible for the privacy practices of the sites, to which the links on our website lead. When you click on the links on our site, we encourage you to read the privacy statements of the websites these links take you to.

Section 6 – Security

We take reasonable precautions and follow industry best practices to ensure that your personal information is not inappropriately lost, misused, disclosed, accessed, altered or destroyed.

We use secure socket layer technology (SSL) encryption industry-standard encryption to receive and store the personal information you provide to us. Although no method of transmission over the Internet or electronic storage provides 100% security, we implement generally accepted industry standards.

Section 7 – Cookies

We’ve listed cookies that we use so you can choose if you want to opt-out of them or not. You may opt-out by altering your web browser’s settings to reject cookies

Google Analytics. We use Google Analytics to assess how visitors use our site and to create reports for our own use. The information Google Analytics collects about you is not personally identifiable.

Section 8 – Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so you need to check it frequently. Clarifications and changes will take effect upon their posting on the website. If any material changes are made to this Policy, we will notify you here that it has been updated, so that you have full and current information concerning the way we collect and process personal data.

Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or ask for more information, contact our Data Protection Office at dpo@vafromeurope.com