Call Center Support

Outsourcing Call Center Support has become a popular practice for a variety of businesses, both startups and larger ones. The service has proved its efficiency in all the aspects of business management while considerably helping with customer support service, as we are perfectly aware of the fact that customers are the driving force of any business and thus are worth getting everything the best.

Routine duties profoundly influence your business. You will never get a second chance to make the first impression Hence the first call should be perfect in order to make a positive impression on your customer. The success of every business depends on the clients’ being satisfied with your services. Never forget that!

Have you ever considered outsourcing your Call Center? Contact us to discuss it right now, since we have launched this service from scratch.

Such a Support for Customer Needs is among the services we provide. It is all about non-technical Customer Support which handles both inbound and outbound calls.

Our agents are efficient in the following services:

    • Сustomer support
    • Order taking
    • Healthcare

and many others …

We currently specialize in Medical Office Customer Support. However, it is well worth noting, that we are open to different business vectors to provide our call management service for.

We will handle all the minor stuff so that you could focus on a bigger goal!

Core principles of our approach

Virtual receptionist

Virtual receptionist

Call handling services

Call handling services (inbound, outbound)

Call transferring

Call transferring

Handling voicemails

Handling voicemails

Our advantages

Understanding processes, flexibility
Direct access to decision maker
Customer-focused model
Best outsourcing location

CRM system we already used

CRM system we already used
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How it works

  1. Get your quote
  2. We’ll contact you to set up a call with our manager
  3. Get the input information evaluated
  4. Analyse FAQ
  5. Deal !

Call us on +38 093-252-2153 to experience the best service ever right away

Get a free quote right now

Just provide us with the basic information like your contact details and schedule a free consultation with our manager. We will answer the calls on the time zone you want us to.

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    Call Center support FAQ

    We are located in Ukraine, LVIV, but we provide service for clients from Europe and US (other time zones – to be discussed)
    Our Call Center is located in the office building, provided by 24/7 security service
    Call Center Outsourcing is the process of hiring a Call Center Agency (BPO agency) to handle your customer support, inbound and outbound phone calls, sales, lead generation or back office processing etc.In fact, you can outsource an agency close to home or halfway around the world.
    Providing support to your customers is often a difficult task. Human resource & technology issues can complicate the situation even further. Therefore, outsourcing a call center partner can often be a great way to pull in talented agents and upgrade to the best technology with the flip of a switch!
    Internal call center operations can be expensive. Outsourcing can be a great way to turn fixed call center costs into variables ones.
    • Сost reduction
    • The qualified staff
    • You can increase the number of assistants as your business grows
    You have to call us or fill out the form below and we will give you a call back.
    You can start with one assistant and then increase the number of assistants.
    No. We are working in European and US Time Zones. Working time needs to be discussed additionally.
    Of course, we are offering dedicated full time agents.
    We charge per hour rate for every agent.

    Take back your time!

    Render professional virtual assistance with the full-fledged business process. Plot your path to Success