HIPAA Compliance for Customer Support

We live in an era of information in its wide variety of forms and modes. Nowadays, information turns out to be the biggest treasure of modernity; the one owning it...

Outsourcing tendencies 2020 for BPO

We have just entered a New Year 2020; a Year of new experiences, new ideas and new challenges. On New Year’s Eve, there exists a tradition to think back, summarize...