Services
Unleash your potential and focus on what matters the most — skyrocketing your business. Our Business Process Outsourcing (BPO) Department offers scalable, cost-effective solutions that help you handle critical business processes without the overhead costs. From customer support to back-office tasks, we handle the day-to-day routine assignments so you can focus on building strategy and driving innovation. VAfromEurope specializes in managing these operations on a large scale, typically through long-term contractual partnerships. Therefore, our focus lies in streamlining processes and achieving cost efficiency for their clients.
BPO Solutions Include:
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Customer Support:
Multichannel administrative support including chat and email, tailored to your needs and brand voice
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Call-center Support:
Including general customer service and cold calling
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Data Entry & Processing:
We accurately, securely and efficiently handle tremendous volumes of data.
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Back-Office Support:
We process administrative tasks like billing and order management, handling documentation
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Finance & Accounting:
From invoicing to payroll – our experts keep your numbers in order.
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IT Services:
Artificial Intelligence Support, helpdesk management.
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Expert Services:
we handle specialized tasks such as market research, and intellectual property management.
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Special Services tailored to your needs.
Why Us
Partnering with us will accelerate your growth. Our BPO solutions are designed to enhance efficiency, cut operational costs, and consistently drive outstanding results.
Experienced Teams. Skilled professionals in various spheres.
Flexible Engagement Models. Customizable plans to suit startups to enterprises.
Data Security. Industry-compliant practices to protect your sensitive information.
Our own recruitment department. It allows us to hire specialists on demand and based on customer requests for team expansion.
Fully equipped and secure office giving us the potential to scale the team according to business needs.
Services
Cooperation models
VAfromEurope works within two Cooperation Models
Project-based cooperation or PbC
A project-based cooperation model in outsourcing is a collaboration framework where a company hires our team or team member as an external service provider to complete a specific project with defined scope, timeline, and deliverables. This model is ideal for businesses that need specialized expertise for a one-time or short-term project without committing to long-term contracts.
In this case we bill at a fixed priced that has been agreed-upon prior to the project or at an hourly rate that includes everything. This model is a perfect match for start-ups or pilot projects.
Dedicated Team
Dedicated Team Model – A team works exclusively for a client on long-term projects, i.e. when you need the whole team to work on your projects without spending time and effort on its organization.
In this case we usually bill at a fixed monthly rate, per full-time employee or other options can be discussed.
Take back your time!
Render professional virtual assistance with the full-fledged business process. Plot your path to Success!
Advantages of working with VAfromEurope
Outsourcing of business processes helps businesses concentrate on their core functions and helps control costs. The cost of doing business in Ukraine is lower than in other European countries. This allows us to provide our clients with favorable prices for services while ensuring a high level of quality.
Deep knowledge of specific industries and business processes combined with our own Recruitment Department helps us deliver highly skilled, tailored services that address the unique needs of our clients. Isn’t it enough?
Expertise. Almost 10 years in BPO.
Specialized Expertise:
Quality. Accuracy
Security. Company is GDPR compliant and ISO 27001 certified.
Experts Team and the capacity to scale up by hiring staff in Ukraine.
Cost-efficiency. All-Inclusive hourly rates significantly below the EU average.
Flexibility:
Data accuracy will speed up your decision-making process and will not affect the speed of your business.
Reduced data processing time. Our qualified employees can quickly start working on your project.
Continuous support of the IT department ensures timely response to the department's needs for equipment or its configuration.
*All equipment used by the team is the company’s property and is properly protected in accordance with safety rules and certification requirements.
Partnering with us will drive you to success!
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